Windows Help and Support : Computer Technical Support : Online Computer Help : Outlook Support

Saturday, December 31, 2011

Require Online Technical Support Anytime Anywhere? Call iGennie!

Online technical support has become the most effective way for computer repair and troubleshooting. With the advancement of technology, more number of computer users are opting for the online computer support services. Due to the increasing demand of these computer repair services, the number of tech support companies offering online support is also increasing, which has generated a competition among the computer support companies. In order to stay ahead in competition, these tech support companies offer the best possible computer technical support to their customers in the form of phone support and online support. They take several measures for the convenience of their customers and to attract more number of customers.

iGennie is one such tech support company that deals with all types of computer problems and offers online computer support for its customers. There is a plethora of computer support companies offering online support, and then what’s new about iGennie? This may be the first question that may come to your mind. Well, here’s the answer.

Why choose iGennie?

iGennie has well trained and highly experienced technicians who are well versed with the latest technologies and excel in dealing with all types of computer related issues. To provide optimum computer support to their customers, the iGennie technicians work round the clock all through the year. With the help of its expert technicians, iGennie offers unlimited online computer support to its customers.

iGennie Online Technical Support

Adhering to the latest technologies, the iGennie expert’s use advanced tools for offering online support to its customers. With the help of these tools, the technicians can diagnose and repair an affected computer from their place itself, without actually visiting the customer’s place. This saves both time and energy of the technician to look for more errors and issues. Therefore, the support services can be availed from anywhere all across the globe. All you need to do is to call the iGennie technical support number and ask for help. The technician will remotely access your computer from his place and repair it in minimum possible time.

In addition, the remote online support also facilitates the customer to watch the whole repair process from his place itself. In this way he can keep a track of the actions performed on his system. This way, your computer is at least security risk.

Advantage of choosing iGennie Online Computer Support

Right from the troubleshooting of technical issues, start-up errors and run-time errors to the installation of security updates, driver updates and other computer software updates, the iGennie online support services includes them all. As the iGennie technical support is available 24x7, the tech support tech support services can be availed anytime, irrespective of the time and day. Moreover, all these online support services are provided through internet; hence, these can be availed from anywhere all across the globe.

In addition, the online services at iGennie are offered by expert and highly qualified technicians, who are well acquainted with the latest technologies and accordingly provide quick and effective computer repair services and solutions.

Resolve Issues with Your Microsoft Products Using Microsoft Help From iGennie

There are a variety of products within the Microsoft family. These include a range of Microsoft operating systems, named as Windows operating systems, and other productivity applications, such as Microsoft Office applications. While considering for getting a support vendor for these Microsoft products, it is very difficult to decide which one to opt. You cannot choose support services for one application and leave the others. There are many tech support companies offering Microsoft help services. These services include complete technical support and help for all the Microsoft products. But, not all tech support companies offer good quality support services. Some fail to meet your requirements on account of time efficiency, some on quality, and some on cost efficiency.

iGennie is one place that meets all your requirements very well. The main objective of iGennie is to achieve ultimate customer satisfaction. For this, iGennie gives special care to its quality. iGennie has a team of expert technicians certified to Microsoft, who work round the clock to provide unlimited Microsoft support to their customers. Whatever the issue be with your Microsoft product, the iGennie experts resolve them all in minimum possible time. These technicians make use of advanced tools for offering you technical support for your Microsoft product. With the help of these advanced tools, the technicians readily resolve all complex issues occurring in your computers.

The iGennie technical help for Microsoft includes:

• Installation & repair of your Operating system.

• Diagnostic and troubleshooting of your hardware issues.

• PC optimization for best PC performance.

• Protection against spyware, virus, adware, etc.

• Software as well as peripheral troubleshooting.

• Windows update and software updates.

• Critical OS patches and driver installations.

• The internet related issues and troubleshooting.

Whether it is an issue related to the Microsoft Office suite, such as Microsoft Office word and Microsoft Office Excel, or an issue related to the Microsoft Operating Systems, such as Windows XP, Windows Vista and Windows 7, the iGennie experts hold specialization in dealing with and fixing them all.

Benefits of Choosing Microsoft Help services from iGennie:
High Quality Service:

As the technicians at iGennie are highly experienced and certified, the quality of support services offered by them are of the best quality. In addition, these technicians work in accordance with the latest technologies and update themselves with the advancements done in Microsoft products. Therefore, any type of problem that occurs in your Microsoft product, iGennie is the best place to get them resolved.

Round the clock availability:

iGennie understands its customer’s needs and hence, offers its services round the clock all through the year. The iGennie’s technicians are available 24x7 to provide unlimited help and support services for Microsoft products. Therefore, you can get connected to the iGennie experts anytime you need assistance.

Time and Cost effective:

The biggest benefit of choosing iGennie is its cost and time effectiveness. The services offered at iGennie are in the form of phone and remote support. If the issue is complex, then the iGennie experts provide remote support to resolve the issue. With this type of service, both the time and transportation cost of carrying the computer repair center is saved. This type of service is also effective in terms of money, as the service cost of iGennie is also the most competitive in the industry.

With iGennie, all your worries regarding your Microsoft Windows Operating systems and Microsoft Office Suite are resolved in the least possible time. Therefore, rely on iGennie’s Microsoft help services and get relieved from all your Microsoft problems.

Friday, December 23, 2011

Why Your Sony Computer is Running time-consuming and How to repair it quickly

Getting your computers slow gradually with time is a common issue with all types of computers. When considering specifically for the Sony computers, similar to other computer brands, these are also prone to speed loss and degrade in performance. For these problems and other related problems that occur in Sony computers, many computer support companies offer Sony vaio support services for their customers. These Sony help and support services include the software installations, error troubleshooting, driver updates and installation, security scans and check-ups, and so on.

Coming back to the speed loss and system slow down in Sony computers, these may occur gradually with time. However, there can be many other reasons also for the Sony computers running slow and becoming time consuming. Some of them are discussed here:

In-sufficient Memory:

The most prominent reason for the Sony computers getting slow is in sufficient memory. With passing time, you may install more number of software and programs that may acquire most of the hard disk space. This may cause a shortage of memory for additional running of programs, which may lead to speed loss. Sometimes, it may also prevent the computer from even starting up.

In this situation, you need to either defrag the hard disk to gather more disk space, or perform a recovery using the System Recovery tool. As these steps may sometimes become complicated, it’s better to take help from tech support companies offering Sony vaio help and support . The tech support executives help you in saving more and more amount of your personal data during the recovery process. They help you save all the important data in the Backup and Restore Center available in Sony computers, followed by the system recovery. This is a better way of saving important data, as copying data on CD/ DVD or other external storage devices is always risky in terms of safety and storage space.

Virus Infections:

Another reason for the Sony laptop computers running slow may be the viruses. If your Sony computer gets infected with viruses or other harmful malicious programs, these may lead to your system slow down and performance loss. These viruses can get into your computer by internet through corrupt downloaded internet files, or through corrupted external storage devices like pen drives.

In order to resolve this issue, you need to update your computer security. This includes the installation of effective antivirus software on your Sony notebook, followed by a complete computer scan. For better security, taking help from the tech supports offering Sony customer support is also preferable. The tech support experts help in selecting the best antivirus software that is capable of removing viruses. They also help with the firewall configuration for added security. After the successful installation of antivirus softwares, these technicians also perform the computer scan and help in quarantining or removing harmful viruses to protect the computer. In order to ensure maximum virus protection, these technical experts also update your antivirus software with latest antivirus updates, or upgrade the antivirus to the advanced versions.

Compatibility Issue:

There can be one more reason for the Sony computers running slow: Compatibility issue. Many times, it happens that particular software you want to install is not compatible to your system. Same is the case with the computer hardware parts. Many times, the computer components like printers, or other computer within a network, are incompatible among themselves. This causes the malfunctioning of the computer, which leads to slow computer speed and poor performance.

For resolving this issue, you need to take help from the tech supports offering Sony support. The technicians help you in selecting components that are compatible with the other computer components, and also help with the proper assembling of compatible components in your Sony computer.

iGennie is a tech support company offering Sony support for its customers. The technicians at iGennie are well versed with the latest technologies and hence, provide quick and effective troubleshooting for all your computer related problems that occur with your Sony computers. All you need to do is to call on the iGennie’s Sony support number and the technicians will provide you instant help and support to resolve your computer problems.

Article by: iGennie is a fastest growing online PC solution provider company in US, Canada and UK. iGennie Also given his words to a portal for Sony vaio support where one can find info on tech support .

Tips to Select the Best Computer Repair for Your Computer Problems

There are several tech support companies offering computer repair services. With the increasing number of computer users, the demand for computer technical support has also increased in proportion. Observing the high demand, lots of tech support companies have started their services in the form of Computer support . To stay ahead in competition, they bring up new schemes and ideas to attract their customers. They enhance the scope of their services and bring out various attractive computer support plans. But, is this all that is needed to get your computers working fine? Is this sufficient to get all your computer issues resolved? Is this all you demand from the tech support companies?

Certainly not! More than just getting few attractive plans or bonanza offers from the support providers, you wish to have more of service that you can trust upon. More than running after brand names and promotional campaigns, you wish to have a reasonable and affordable support service that can effectively resolve your computer problems. Well, as must have understood, it’s not easy to find out a reliable and trust worthy computer tech support, and that is safe on your pocket also. Amidst the plethora of thousands of hundred Computer repair companies, it is very hard to find out the one you are looking for.

With this concern, here, in this article, we are trying to bring forth few tips that will help you decide your preferred computer tech support and if you are already associated with one, these tips will help you compare both and decide is your computer repair worthy of the money you are paying them.

Some of the features that a reliable computer support and repair should have:

Easy availability:

The first and prior feature that determines the standard of a service provider is its availability. In today’s busy world, no one has enough time to search for a good computer repair and service provider, they have no time to wait. So, it’s more likely that they want a company that is easily available and can be accessed anytime, from anywhere. Therefore, try a company that offers 24x7 support throughout the year and can be contacted by any mode of communication, be it via phone, emails, online chats, messages, etc.

Online Services:

You should make sure that the service provider you are associating with offers online support services. This is the advanced form of technical support, where you can get your PCs repaired at the comfort of your home itself. By means of remote tools, the technicians take control over your system and repair it, without actually visiting your computer in person. This is effective both in terms of time and security. As the time to carry your troubled computer to the repair centre is saved, you can save lots of time, and as the remote support services enable you to watch all that is performed on your computer from your place itself, you can keep a check on your system and make sure that no personal or confidential data is leaked from your system.


Easy availability and accessibility are not sufficient to determine whether a service provider is good or not, rather, the quality is much more important. Analyse a PC computer repair company well and determine the quality of their services. If the quality is good, then only you can be sure that your issue will be resolved. Else, it may happen that your issue is not resolved completely and reoccurs again. Therefore, choose a company with good market response, a company which has qualified and well experienced technicians.

Cost effectiveness:

The last and most important aspect is cost effectiveness. There are lots of computer repair and support companies that offer reliable and high quality computer services and repair solutions. But, the charges at which, they offer their services are too high for an average customer to sustain. Therefore, you should select a technical support company keeping in mind the money they are charging for their computer repair and maintenance services.

Therefore, you should make your selection on the basis of above mentioned criterias. If any company fulfils all the above requirements, it is the best computer repair company and you can easily trust on its services.

Article by: iGennie is a fastest growing online PC solution provider company in US, Canada and UK. iGennie Also given his words to a portal for Computer help and support where one can find info on Computer repair.


Saturday, July 16, 2011

iGennie Tech Support Review.

 Having trouble in computer is a common problem. Sometimes the errors are too complicated to be rectified on self. Once in a while, you will require assistance from a tech support. There are many IT tech support in the market, but choosing a one with good tech support services is difficult. Sometimes, they are unable to understand and rectify your problem and sometimes, the behavior of the executives makes the trouble. I mean to say that it is very tough to find a tech support with good service and behavior. Recently, I had an encounter with a tech support executive at iGennie. I had a conversation with him for about half an hour, and truly speaking, it was a great experience.
 I had a problem in my laptop, my system had slowed down and most of the programs were not running properly. I thought it was due to overloading of memory, and ran a disc cleaner. The problem was solved for some time. But after a few days, the problem started again. This time in a more fierceful way and later on crashed my system. I had no other option than to call a tech support for my aid. I had found the name of iGennie tech support for Microsoft somewhere on a magazine few days back, so I called at their tech support number. An executive came to my assistance. I was very neutral while answering to his primary questions regarding my issue. But gradually with the humbleness and patience with which the tech guy listened to my problem, I lost all my temper and anxiety and became comfortable. The computer support services provided by the pc technical support should be supportive and clear to the customer, so that the customer can get the exact solution for his problems. But communicating with customers with patience and humility is not that easy, as most of the executives get annoyed sometimes and become rough. They should understand that customers are not experts like them (therefore they need assistance), some of them are unable to even put up their exact problem. But it’s the tech executive’s responsibility to deal with the customer in a humble way and try to understand and resolve their issues.
 At iGennie, I found that they have different executives for different issues, as my issue was dealt by the windows technical support executive. The executive got involved with my issue like it was his own problem and asked my permission to access my laptop remotely. With my permission, he took control of my laptop and within 15-20 minutes, rectified the issue. He then informed me that it was due to some major infection caused by some malicious programs. Hence, he suggested me antivirus and installed it for me. After finishing, he assured me that the problem will not persist again. And till this time, I have no further issues with my laptop. Then I went through their website and found that apart from the phone support, iGennie also provide online tech support and remote support 24/7 x 365 days. For online customers, they also offer the email tech support, where the customers can mail to the executives and seek help. Apart from this, they have an annual PC support service plan for just $ 109.99, wherein they provide all kinds of computer support services. Not only this, they also provide help and support for other accessories like Digital cameras, Printers, Scanners, Mp3 players, etc.
 In short, it is a one stop solution for all your computer problems, a place where you can get the best customer services.

Wednesday, January 19, 2011

My browser put me in a big loss.

I received a discount coupon for 5 people to spend Christmas and New Year vacation on a cruise, it was all together a week holiday on cruise, how exiting was it. I shared the same with my friend and the fun tour was decided. I was supposed to book the tickets for everyone and it was the last day for me to avail the discount other was it would expire. I was working on my laptop and trying to book the tickets. I experienced a strange think when ever I used to submit my details, the curser would turn in to a wheel and gives “page could not be displayed” screen. I tried for 3 times and every time the same message, I got pissed off. I went to my neighbor house and tried to book the tickets and it worked at the first go. I checked the account balance and the transactions of my credit card, this was shocking I was charged 4 times for the ticket. I started the recovery action and called my credit card company. I explained them the situation and everything that happened. They helped me out and canceled my first 3 transactions.

Well I was able to recover my money back but one question was still hitting in my mind, with the same ISP connection and windows operating system as my neighbor why I was not able to do the same. I called up my ISP people and complained the same, they checked the bandwidth flow till my modem and gave me a green light. I tried to research on the issue and got connected to iGennie. They took the control of my computer and diagnose the issue. It was due to some corrupt add-in and junk files in the temporary internet folder which was making the process slow and due to which it use to get time out and “page could not be displayed”. Finally I came to know the reason and I was able to recover my money. My vacation would have never been so pleasant if those transactions would have not been reverted and thanks to iGennie who explained me everything. Now I am a registered customer with iGennie and they are always their for my support with the computers.

For details contact
1-888-738-7728 Toll Free

Flash Player is most widely distributed piece of software on the web.

(Blog by: iGennie is a fastest growing online PC solution provider company in US, Canada and UK. For more info visit,  ) 

Flash has become synonymous with animation on the Internet. It's even possible that It is now the most widely distributed piece of software on the Internet-ahead of Internet Explorer, Netscape Navigator, and Real Player. In 2001, Flash was through five versions at Macromedia-and it still has much of the code that was written for pen computers. The latest version of the player which is used now is the Flash player 10.1. It has become most distributed software on the internet for watching videos online. This has become common add-in with all the Internet browsers. Flash player initial was called as Macromedia Flash Player but now it’s known as Adobe Flash player. It has been acquired by Adobe Systems.
Flash Video is a container file format used to deliver video over the Internet using Adobe Flash Player. It runs as a browser plug-in, it is possible to embed Flash Video in web pages and view the video within a web browser. It has support for a scripting language called Action Script, which can be used to display Flash Video from an SWF file. It is a type of media player that is used for playing Flash video from PC as well as from Internet websites.
It is available as free software on the Internet.  There is player for every Operating System may it be Macintosh or Microsoft Windows. However the installation differs from browser to browser, with Internet explorer it installs Active X first and then installs the flv player. It has a limitation also that it does not work with the 64 bit Internet explorer. Many user are not aware about it and they face problem because of that, waste hell lot of time in installing it. It happens with 64 bit windows operating system. For further help on installation and troubleshooting of flash player speak to a tech expert. It is compatible with all the browsers, may it Mozilla Firefox or Google Chrome. User can download Flash player from  and install the same.
For details contact
1-888-738-7728 Toll Free